Easier conversations with people you love?

Less effort, more fun.

More people are consulting clinical Audiologists for their hearing now than ever, which is leading to healthier, more positive lifestyles as it keeps everyone more social. Waves Hearing is a bespoke service, providing years of hearing health care to guarantee better hearing for your life.

  • Relax and enjoy busier social situations again

  • Stop missing important conversations at work or home

  • Decrease the strain and stresses on the brain (and family)

  • Avoid fatigue & secure cognitive performance for the future

Have you noticed hearing improvements needed in yourself or someone you spend time with…

  • When watching TV? 📺

  • In the car? 🚗

  • During conversations? 💬

  • In restaurants or cafes? 🫖

Or have you already got hearing aids from elsewhere but…

  • Frustrated with the impersonal care?

  • Not seeing the same person?

  • Feeling dismissed or pressured to purchase again?

  • Being treated like a number?

  • Ease

    Hearing Technology instantly means fewer frustrating or even embarassing moments because now you can actually hear what’s being said rather than guessing or working hard for it.

  • Clarity

    Hearing Technology (commonly ‘Hearing Aids’) now return more of what you were missing which allows you to reconnect with people again who you may have thought lost forever because they ‘mumble’.

  • Confidence

    Being able to join the conversations again means giving up less and engaging more with people you actually want to hear. Using Hearing Technology is now the new normal.

What folk say…

  • "Very thorough examination and everything explained well. Donald Gordon was excellent and I have every confidence in him and his knowledge and ability to treat my hearing loss"

    ⭐⭐⭐⭐⭐ Linda P

  • "Audiologist Donald Gordon, he's genuinely a very enthusiastic and passionate about his job which is great! He did various tests and took time to explained things well to me about my tinnitus and hearing loss. He was able to give me good advice on which hearing aids (pros and cons) that would be best suited for my conditions."

    ⭐⭐⭐⭐⭐ RC

  • "Received new 'ears' on Wednesday. I cannot be happier. From the first contact they have been extremely helpful. Donald listened to my problems, carried out a full assessment and made recommendations. No pressure and an option to give them back if not completely satisfied. If hardware lives up to hopes, will be life-changing.

    ⭐⭐⭐⭐⭐ Jim

  • "Brilliant service - very friendly. Donald explained exactly what was going to happen at every step. I've used the NHS... this was much better."

    ⭐⭐⭐⭐⭐ Keith

  • "Donald was recommended to me by a work colleague and I am eternally grateful. From the minute I arrived, I was welcomed and made to feel very at ease. Donald has an amazing way of explaining what was be done and he takes the time to listen and answer all your questions. My ears are absolutely amazing now and he has given some amazing advice about how to manage my tinnitus. The self care and medical profession needs a whole load more Donalds!! If you’re thinking of going to see him, then do not hesitate a moment longer!!! You will not regret it."

    ⭐⭐⭐⭐⭐ LK

With 10 years in Audiology, having seen thousands of ears over that time, I don’t miss the details that others often can.It’s not their fault either, they are time-pressured and only have the basic examination tools.

Just the other day, I had a client who had a massive central perforation in her ear and the GP had said it was “just scarring”. I was able to show her live in high definition what was actually happening to the delicate eardrum and get her to the appropriate care quicker than I’d ever have been able to before.
— Donald Gordon | Waves Audiologist

Top 10 Reasons to have a personal Audiologist

  • By seeing an Audiologist who has considerable experience in the NHS and trained in multiple specialties, your hearing health will be maintained by true experts throughout your journey to better hearing.

    We cater for everything ear related:

    • wax removal

    • hearing tests

    • hearing aids

    • hearing care advice

    • ear health checks

    • referral write-up

    • hearing protection

    • noise plugs

    • sleep plugs

  • Find out what functional hearing remains and get a score so you know what to do and when would be wise to take action. Like a thorough health check, but for your ears. A detailed screening for potential harms and advice on preventing or managing your auditory health.

    Experienced clinical Audiologist Hearing Assessment with Video Ear Examination and a detailed Functional Hearing Assessment. A check up for your ears if you have any concerns with your ears. This is the most flexible of appointments so book this if you just want to find out more. To encourage good habits, this ear check up is open to anyone.


    If any wax is needing to be removed, this can be done too; simply charged as a Wax Removal.

  • Ever had a direct line to your clinician? Every Waves Hearing Aid user (and their relatives) can connect via Phone, WhatsApp or Email to their Audiologist.

    This speeds up solutions to any health changes and ensures maximum ear health.

  • Get the time you need and deserve.

    Every appointment is designed to give everyone the time to get their solution.

    Waves Hearing Aid packages include extended visits for the most time and attention. Online booking means you can book 24/7 and see your Audiologist quickly. Get seen Monday to Friday and exclusive access to Saturday appointments.

  • Access to the latest Hearing Aids, devices and other accessories that return the smiles and laughter. Personally chosen, following your detailed assessment appointment, to compliment your life, your ears and your needs.

    Better hearing for life.

    Your hearing health is covered for year after year.

    5 years of cover as an absolute standard with the Better Hearing Life Package.

  • Better Hearing Life packages provide you with complete holistic hearing care. From ear to ear, for years.

    Our focus is you. Maintaining your hearing for whatever is to come, with the best servicing and devices included.

  • Uniquely bespoke and tailored to you, the test of hearing pathway shows indicators of physical neural deterioration over the years. What impact this has on speech intelligibility and performance in daily situations can be checked using specially developed testing protocols.

  • Regular checks of the ears and safe microsuction removal of any debris or troublesome wax build-ups in the ears. Continual observation of the site with no guesswork involved. Safer than getting it done any other way.

    Check out more about wax removal here.

  • A High Definition Endoscopic camera is used to check the health of the skin, eardrum and tissues of the ear canal.

    No better way of checking the health of your ear canals and eardrum!

  • Personalised and unique plans for reaching the optimum hearing with supportive ongoing maintenance and assessment care.

    Regular check ups and accessible support. Referrals made immediately when needed for Emergency or Urgent requirements. Get seen by our network of ENT or GPs faster and access answers sooner.

FAQs

  • People don’t actually ‘mumble’ any more today than they ever have done, so if mumbling didn’t bother you before and it does now, chances are it is a change in your hearing, and not how people are talking to you!

    They’re mumbling? More like we’re mis-hearing!

    Usually, its more of a case of mishearing on our part than it is on the person speaking. Mishearing occurs when our brain doesn’t have enough information to fully identify what is being said. In an attempt to help, we end up ‘filling in the missing pieces’, using a lifetime of experience and good old educated guesswork.

    As a result, it's going to get it wrong some of the time. The more that’s missing, the more frequently we'll mishear.

    Without help, a hearing loss will get gradually more noticeable to others you talk to; the misheard sentence or words that lead to any awkward or funny faux pas may be a sign you need to get your hearing checked.

    Think: answering “Yes” or “No” to a question “What shall we do after that?”

    This is very evidently a hearing loss.

    We perform unique speech assessments to see what - if any - of the day-to-day conversations you’re having with others are you mis-hearing.

  • Being eligible for hearing aids in our later years is an outdated belief and actually the reality is that hearing loss occurs at all stage of life.

    The work to diagnose earlier and treat both working adults and children in the UK has been superb over the last 20 years.

    We advocate for proactive checks - just like with teeth and eyes. Because your hearing is incredibly important for sustained cognitive function for your entire life and benefits from earlier intervention.

  • Hearing aids are like any technology in that there are cheap and nasty options vs effective and cleverly designed options.

    We don’t issue what we can’t ensure will last you so there’s no false economy. Hearing aids range from £502 to £1650 per device, with varying levels of features and hardware capabilities.

    Evidence has shown however that it’s not always about the device. An older device with the correct fitting can outstrip the performance of a new device fitted poorly.

    Whilst others focus on the gadget you’re getting, we focus on the person. You. Your hearing and your ears. Powering your individual hearing journey into the future.

    We work with all the top manufacturers of hearing aids to get the right technology for you and your ears. We maintain your hearing with what suits your lifestyle needs and provides you with optimum hearing.

    Our packages include any model of hearing required and 5 years of Warranty Cover. You can get FIVE or TEN years of aftercare, maintenance and proactive hearing health support provided within our packages. Longevity and quality life is the aim, you can only achieve this through having a professional partner in that mission!

    A UK first, in providing 10 years of Audiology care for your hearing aids with a completely optional tech upgrade discount available at Year 5 so you know you’re on the best technology for your needs.

  • Someone’s hearing loss is as unique as a fingerprint. Inadequately personalised care is what prevents the optimum better hearing life. One-size-fits-all approach is not the way.

    Your Waves Audiologist will ensure they do work or you’ll be informed that hearing aids aren’t required or cannot do anything for your hearing. The only way to know is by trying.

  • The hearing aids we can fit in Edinburgh now are the smallest they’ve ever been and lightest too.

    Wearing them is no less noticeable than wearing socks and quite often people never notice you’re wearing anything. We won’t tell them if you don’t.

    Finally, we can say that the vast majority of new wearers report that nobody has noticed that they’re even wearing hearing aids.

    People will be looking into your eyes as you laugh at that joke or listen to their story. Humans pay very little attention to ears until they start wearing hearing devices.

  • Hearing Aids! Microphones! Bluetooth connections to your mobile phones! Wireless TV Streaming! Smart apps for control.

    All the incredible technologies that are out there now and are available for your ears and assist your hearing enjoyment.

Speak to Donna, our ear concierge,
if you fancy a chat about anything